Privacy Policy

Information We Collect

We may collect personal information that you provide to us, including your name, email address, phone number, appointment details, service preferences and information you submit through our website or booking system.

When making a booking or payment, additional information may be collected and processed by our third-party booking and payment providers.

Our website may also automatically collect limited technical information, such as your browser type, device information, IP address and website activity through cookies and analytics tools.

How We Use Your Information

We may use your information to:

• Schedule, manage and confirm appointments

• Process deposits and payments

• Communicate with you about your appointment

• Respond to questions or requests

• Send appointment reminders and service-related communications

• Improve our services and website experience

• Maintain business and transaction records

• Send promotional communications where you have provided consent

We only collect and use personal information for reasonable business purposes and as permitted by applicable Canadian privacy laws. Canadian privacy guidance states that businesses should identify their purposes for collecting information and communicate those purposes at or before collection.

Booking & Payment Providers

Mosaic Beauty Bar uses third-party services to help operate our website and appointment system, including Squarespace and Square.

When you book an appointment or make a payment, information may be provided directly to these services and processed according to their respective privacy policies and security practices.

Mosaic Beauty Bar does not directly store complete credit or debit card information submitted through Square.

Cookies & Analytics

Our website may use cookies and similar technologies to operate the site, understand how visitors use it and improve the website experience.

Your browser may allow you to limit or disable certain cookies.

Sharing Your Information

We do not sell or rent your personal information.

Information may be shared with service providers when reasonably necessary to operate our business, process appointments or payments, provide website functionality, or when disclosure is required by law.

Canadian privacy rules also require businesses subject to PIPEDA to remain accountable for personal information transferred to third parties for processing.

Protecting Your Information

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, disclosure, loss or misuse.

No online system can guarantee absolute security, but we take reasonable steps to safeguard the information entrusted to us.

Accessing or Correcting Your Information

You may contact us to request access to personal information we hold about you or to request that inaccurate information be corrected, subject to applicable legal requirements.

Retention

Personal information is retained only for as long as reasonably necessary to provide our services, maintain required business records and meet applicable legal obligations.

Your Privacy Choices

You may withdraw consent for certain uses of your personal information, subject to legal or contractual restrictions. Withdrawal of consent may affect our ability to provide certain services.

Contact Us

If you have questions about this Privacy Policy or how Mosaic Beauty Bar handles your personal information, please contact us through our website.

Mosaic Beauty Bar
577 Kingston Rd
Ajax, Ontario